We care about our customers and want to ensure your experience is hassle free and provides everything you need.

CARE INSTRUCTIONS

Born Creative spends a lot of time and effort to create awesome custom designs that’s why it’s important we inform you of the best way possible to take care of your items.

Most of our apparel is made from 100% cotton and/or polyester blends and should be only washed with like colors but can certainly machine wash the garments in warm water that is around 104°F/40°C. Keep in mind that you should only use non-chlorine bleach if necessary and do not iron the decorated (printed) areas. If the garments require dry-cleaning, you can use any solvent except the trichloroethylene. Tumble-dry these garments on medium.

WOMEN’S SHORT SLEEVE

made in central america

WOMEN CROP TOPS

 

WOMEN’S TANK TOPS

MEN’S LONG SLEEVE

MEN’S TEES

MEN’S / WOMEN’S SWEATSHIRTS

 

Shipping speeds

To Basic Expedited
USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Worldwide 10-20 business days without tracking 1-5 business days via FedEx

*All shipping schedules do not include order fulfillment which can take as little as two (2) days and up to (7) days.

*All methods of shipping provide tracking information except International Economy Without Tracking

* All shipping prices are calculated upon checkout

USPS has full tracking updates for all orders delivered within the United States.

TRACK PACKAGE

All ORDERS are final! Please understand that we can only offer exchanges and returns so it’s important to be sure your address and product selections are correct.

RETURNS & EXCHANGES

  • If you would like to exchange or return a product without any defect due to a wrong size or selection ordered, new shipping charges will be applied.
  • If we are unable to deliver your package, it will be returned and you will be notified once it is received back. Within 14 days you will need to confirm the updated and correct address as well as confirm the charges for reshipping the package. Again, If for any reason we should have to reship, it is important you provide an updated address in order for us to re-process your order.
  • For orders that have been unclaimed at customs, returned by you or had an incorrect address originally provided, new shipping charges will ALSO be applied.
  • For packages lost in transit, all claims must be submitted no more than 14 days after the estimated delivery date.
  • Any returns or problems that occur because of an error on our part will be handled at our expense including claims for misprinted/damaged/defective items and must be submitted within 14 days after the product is received.

 

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Please read our Terms & Policy Disclaimers to better understand how we operate and use your information.
Terms & Policy

We love #thecreatives and are always looking for the next star creative whether you are a  musician, artist, dancer, entrepreneur or personality. We take our brand very seriously and looking for those who do the same, so we are only interested in serious movers and shakers who have press kits ready to go.

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© 2010 The Soultry Group. Brn Crtv Apparel. All Rights Reserved. Terms & Policy

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